Contact Us
Got a question about one of our crypto casino reviews, spotted something that needs updating, or just want to flag a site we haven't covered yet? Here's how to reach Crypto Casinos, and what to expect once you do.
How to reach us
The quickest way to contact our editorial team is by email at [email protected]. We read every message and aim to reply within a couple of business days, though busy periods can push that out slightly. Please include as much detail as you can — the casino name, the page you're referring to, and what prompted your message — so we can act on it without needing a back-and-forth first.
What we can help with
- Review accuracy — if you believe a bonus term, licensing detail, coin list, or payout claim on one of our pages is out of date, tell us and we'll verify it against the operator's current terms.
- Site suggestions — if there's a crypto casino you think belongs in our comparisons, let us know which one and why. We only add sites after our own research process, not on request alone.
- General feedback — if you've played at a site we cover and had a notably good or bad experience with deposits, withdrawals, or support, your input helps us keep the coverage grounded in reality rather than marketing copy.
- Corrections — broken links, outdated pages, or anything that reads unclear.
What we can't help with
We're an independent review site, not a casino operator, payment processor, or customer support desk. We can't access anyone's casino account, process a withdrawal, resolve a dispute with an operator, reverse a deposit, or recover funds sent to the wrong wallet address. Those matters sit with the casino itself — most sites listed in our comparisons have their own live chat or support ticket system for account-specific issues.
We also can't provide tax or legal advice. If you have questions about how gambling winnings or crypto gains are taxed in your situation, a qualified tax professional is the right person to ask, since rules vary by state and individual circumstances.
If you're struggling with gambling
If gambling has stopped feeling fun, or you're finding it hard to stop, that's worth taking seriously and acting on now rather than later. Free, confidential support is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. It's worth knowing that offshore crypto casinos generally don't offer the same self-exclusion tools or player protections that state-regulated US operators do, so building your own limits — deposit caps, time limits, or simply stepping away — matters more when playing offshore. Our Responsible Gambling page has more on the tools and support available.
Before you email us about a specific casino
A few quick checks can save you time:
- Re-read the bonus terms on the operator's own site — wagering requirements, time limits, and eligible games are set by the casino, not by us, and they change.
- Check your state isn't on the operator's restricted list — availability varies site by site, and offshore casinos self-restrict certain US states.
- Confirm you're old enough to play under that site's stated minimum age (18+ or 21+ depending on the operator and your state), since accounts opened underage are void everywhere.
If after that you still think something on our site is wrong or missing, that's exactly the kind of message we want to hear.
More about how we work
If you're curious about who's behind Crypto Casinos and how we approach reviewing crypto casinos, our About Us page covers that in more detail. Our Terms and Conditions page sets out the rules for using this site, including how we're compensated when readers click through to operators — commission never decides how a casino is ranked.
This site is intended for adults of legal gambling age only (18+ or 21+ depending on the operator and your state). Gambling involves real financial risk, and crypto adds price volatility on top of that. Never gamble with money you can't afford to lose.